Hotel lobby and resort guest services in Mauritius

Hotel QR Program

Medical help, one scan away

Place TouristDoctor QR codes in rooms, lobbies and guest folders so travellers reach a licensed doctor on WhatsApp in seconds — without searching or waiting at reception.

How it works

From scan to doctor in three steps

A simple journey designed for hotel guests who need help fast.

Step 1

Guest scans the QR code

Codes in the room, welcome folder or reception desk open a mobile landing page — no app download required.

Step 2

They tap WhatsApp or call

The landing page connects them straight to our 24/7 team with their hotel context already understood.

Step 3

A licensed doctor responds

Telemedicine, an on-site visit or an e-prescription — whatever the guest needs, coordinated with insurers when cover applies.

Benefits for hotels & resorts

  • Reassure guests with visible, professional medical access on property.
  • Reduce front-desk pressure — guests self-serve for non-emergency medical questions.
  • Branded QR codes and landing pages co-created with your property team.
  • 24/7 backup from Mauritius' established medical-assistance provider.
  • Coordination with travel insurers and assistance companies when guests have cover.

Benefits for guests

  • Instant access to English and French-speaking licensed doctors.
  • No app install — works on any smartphone camera.
  • Teleconsult, hotel visit or e-prescription from one trusted number.
  • Clear next steps instead of guessing which clinic to call on holiday.
  • Emergency hotline 8911 always available for urgent cases.

See it in action

Preview a guest landing page

This is what a traveller sees after scanning a hotel QR code — a calm, focused page with one tap to WhatsApp.

We customise headlines, branding and hotel details for each partner property. The example below uses a Grand Baie resort.

Your hotel QR code

Scan to open the guest landing page. Printed on room cards, tent cards, welcome folders or digital signage.

How it works

Care in three simple steps

1

Reach out

Scan, tap WhatsApp, or open the chat - in English or French.

2

Talk to a doctor

Describe your symptoms; a licensed doctor responds in minutes.

3

Get care

Teleconsult, an on-site visit, or an e-prescription - whatever you need.

Feeling unwell on your trip?

A licensed doctor is one tap away - day or night.

8911WhatsApp
SOS Doctor